Your privacy is important to us. By participating in the Council of Better Business Bureau’s BBBOnLine® Privacy Program we have made a commitment to meet the programs’ strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at www.bbb.org.
What information do we collect online?
Information needed to make a purchase
When you make a purchase, we ask for your name, address, phone number, e-mail address and other information necessary to fulfill and track your order.
Cookies and other computer information
When you visit SignWire.com, small text files known as “cookies” may be stored on your computer’s hard drive. A cookie allows us to enhance and customize your online shopping experience and improve the design of our site. These cookies store random ID numbers and information about your first and last visits, number of visits, shopping cart contents and affiliate referrers. You may set your web browser to notify you when you receive a cookie and you may also erase cookies from your browser after your shopping session. If you delete our cookies, you limit our ability to personalize SignWire.com for your next shopping visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future.
We also may collect certain technical information from your computer when you visit SignWire.com. This technical information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring website, if any. Except in the case of IP addresses, this technical information cannot be used to identify you personally. Further, we do not normally use IP addresses to identify anyone. We may do so, however, to identify abuse to our website or other unauthorized activities.
Children’s online policy
SignWire.com is committed to the preservation of online privacy for all of its website visitors. SignWire.com is a business audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13.
How do we use information collected online?
Information collected on SignWire.com may be used in the following ways:
- Schedule deliveries of signs that you purchase online
- Confirm and track your orders
- Respond to your customer-service inquiries or requests
- Provide promotional communications and other information to you, if you choose to receive them
- Offer the products you want
- Customize your shopping experience
- Revise our website design based on anonymous information about our site visitors
Is information shared with third parties?
We do not rent, sell, or exchange your names to third-party companies for their marketing purposes. We do provide your information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, to deliver signs, to schedule and perform sign installations and to administer service programs. We may share information with others who help us analyze sales data, maintain our records, and provide other services for SignWire.com. We also may share your information with companies that act on our behalf and at our direction to notify you of additional SignWire.com products and services. These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. These third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas, or court orders.
How can I access, review, update or correct my information?
SignWire.com does not establish an online account for our customers nor do we provide you with online access to your information. However, if you would like to review, update or correct the information you provided to SignWire.com while submitting your online order, you may call or write us as provided in the section below entitled “Whom do I contact with questions?” and our friendly & helpful staff will update your information.
How can I decide what promotional communications I will receive?
How do we protect the security of your information?
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. We advise all SignWire.com employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies.
Do we link to other websites?
Whom do I contact with questions?
Attention: Consumer Affairs
2781 Thunderhawk Court
Dayton, Ohio 45414